API referenceRead APIIssues and work orders
Get an issue
planned
Planned
This endpoint isn't available yet. Until it is, it answers
501 Not Implemented.GET
Returns one issue, in the same shape as in the issue.* webhooks.
Bearerheader
AuthorizationBearer <token>id*stringThe DUET ID of the resource.
project_id*stringThe ID of the project that the resource belongs to.
The issue.
application/json- response
An issue, as it was when the change happened, with its devices and work orders.
id*stringnumber*integerorganization_id*stringproject_id*stringproject*sentinel_tag*stringname*stringdescription*string|nullstatus*stringThe issue status. An open set of values. resolved and closed are terminal. When the status moves into a terminal value, DUET sends issue.resolved. When it moves out of one, DUET sends issue.reopened.
priority*|The priority. Null when no priority is set.
Value in
"urgent""high""medium""low"source*stringHow the issue was raised, for example manual, import, detector, or alarm. An open set of values.
effective_from*|Format
date-timeeffective_to*|Format
date-timeresolved_at*|Format
date-timeassigned_to*|A DUET user.
created_by*|The user who created the issue. Null when automation raised it.
devices*array<>work_orders*array<>created_at*stringFormat
date-timeupdated_at*stringFormat
date-timecurl -X GET 'https://api.enurgen.com/platform/v1/issues/string?project_id=string'Example Response
{ "id": "string", "number": 0, "organization_id": "string", "project_id": "string", "project": { "key": "string" }, "sentinel_tag": "string", "name": "string", "description": "string", "status": "string", "priority": "urgent", "source": "string", "effective_from": "2019-08-24T14:15:22Z", "effective_to": "2019-08-24T14:15:22Z", "resolved_at": "2019-08-24T14:15:22Z", "assigned_to": { "id": "string", "first_name": "string", "last_name": "string", "email": "string" }, "created_by": { "id": "string", "first_name": "string", "last_name": "string", "email": "string" }, "devices": [ { "device_id": "string", "component": "string", "effective_from": "2019-08-24T14:15:22Z", "effective_to": "2019-08-24T14:15:22Z" } ], "work_orders": [ { "id": "string", "number": 0, "organization_id": "string", "project_id": "string", "project": { "key": "string" }, "issue_id": "string", "title": "string", "description": "string", "status": "string", "priority": "urgent", "due_date": "2019-08-24T14:15:22Z", "work_type": "string", "external_system": "string", "external_id": "string", "external_ref": "string", "external_url": "string", "payload": { "property1": null, "property2": null }, "assigned_to": { "id": "string", "first_name": "string", "last_name": "string", "email": "string" }, "devices": [ { "device_id": "string", "component": "string", "status": "string", "completed_at": "2019-08-24T14:15:22Z" } ], "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z" } ], "created_at": "2019-08-24T14:15:22Z", "updated_at": "2019-08-24T14:15:22Z"}